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FAQ (15)

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 Shipping policy

Server Installation Time Based on business days, after payment is completed, the installation...

  How much support is available during service migration?

At JIGU IDC, we only provide servers and network services for internet services. Data migration...

  What payment methods are available?

At JIGU IDC, we strive to provide various payment methods for the convenience of our customers....

  I want to reinstall the server OS. How can I do that?

If you wish to reinstall the server OS, you can request it via messenger. However, please note...

  What are the customer service hours?

JIGU IDC customer service operates a 24/7 hotline, 365 days a year, where you can receive...